Last updated: November 1, 2016
What Personal Information is collected
If you interact with our website by submitting feedback, joining a mailing list, or registering you may provide Personal Information to us. Personal Information means personally identifiable information such as information you provide via forms or other online fields including name, email addresses, telephone, fax or mobile numbers, as well as records associated with your credit profile.
How your Personal Information is used
We collect and store on our database the information that you submit to use during your membership, including but not limited to the Sign Up stage. To make our web services easier to use, The Credit Pros web site allow you to create a “Client ID” so that at any time you may access your personal information and track your progress on the site through the Client Portal. The system does this by saving your information and assigns you a Client ID.
Your personal information is required to work on your credit profile as outlined in our Service Agreement. The information we require is the absolute minimum necessary. The Credit Pros uses your personal data to ensure that you are kept in constant contact with the real time progress of your credit restoration. We keep you up updated on the latest feature updates, special offers, and any other information necessary to fulfill our obligation to you as our client. In order to fulfill our obligation to you in regards to your credit restoration, we do share your personal information with staff employees of The Credit Pros so that your services may be effectively and timely performed.
How We Share Your Information
We may sell, trade, or otherwise transfer to outside parties your name, address, city, town, any form or online contact identifier email, and phone number. We share your information with other companies who provide us with services to help promote our content via email and text alerts, as well as with reputable companies who may be able to offer you assistance with your debt or credit.
We may disclose your Personal Information to other companies that help us correspond with you.
We may disclose or report your Personal Information when we believe, in good faith, that the disclosure is required or permitted under law, for example, to cooperate with regulators or law enforcement authorities or to resolve consumer disputes.
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
The Credit Pros safeguards the security of your personal data. We take every precaution to protect your personal data when you are on the Internet. The Credit Pros advises you to change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser. Our web site uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. This protects the confidentiality of your personal and credit card or checking account information while it is transmitted over the Internet.
How anonymous information is collected and used
When you browse The Credit Pros’ web site, you are able to do so anonymously. We do not collect personal information when you browse. However we do have mechanism that track pages visited as well as location data, logs and other communication data, and information about your computer and internet connection, including your IP address, operating system and browser type.
Tracking Mechanisms and Deletion of Cookies
We collect non-personal information about our website traffic and usage patterns from technology such as Cookies and Web Beacons. Cookies are small text files that help us to personalize the content of our website. Web Beacons are electronic files used to track your navigation on a website or collection of sites, the completion of transactions, submittal of applications and browsing behavior.
If you prefer, you can choose to turn off all cookies via your browser settings. However, if you turn your cookies off, some of our services may not function properly.
Online Behavioral Advertising Disclosure
We use third-party advertising companies to serve ads when you visit our Website. These companies may use information about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please visit http://www.networkadvertising.org/.
California Do Not Track Disclosures
How do we respond to Web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party websites or online services?
We currently do not respond to DNT signals in browsers because we do not track individual users across the web.
May other parties collect personally identifiable information about an individual consumer’s online activities over time and across different websites when they visit www.TheCreditPros.com?
Notice to California Residents
In response to a California law, we will automatically treat individuals with California addresses or telephone numbers (when disclosed to us) as if you requested us to not share your information with nonaffiliated third parties except as permitted by the applicable California law. We will also limit the sharing of information about you with our affiliates to comply with California privacy laws that apply to us.
Notice to Vermont Residents
In response to Vermont regulations, we automatically treat accounts with Vermont billing addresses as if you requested that we not share your information with nonaffiliated third parties, and that we limit the information we share with our affiliates. If we disclose information about you to nonaffiliated third parties with whom we have joint marketing agreements, we will only disclose your name, address, other contact information, and information about our transaction and experiences with you.
Notice to Nevada Residents
We are providing you this notice pursuant to state law. You may be placed on our internal Do Not Call List by requesting that we cease calling you by contacting us directly and making such request in writing email@example.com. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: 702-486-3132; e-mail: BCPINFO@ag.state.nv.us.
Notice to Users Outside of the United States
Children Under 18
Our website is not intended to be used by children under 18 years old. You represent and warrant that you are at least 18 years of age. If you are under age 18, you may not use the website or services. We do not knowingly collect personal information from, or target our website or services to children under the age 18. We understand that there may be exceptions to this rule including, but not limited to children who are emancipated. If we discover that the website is being used inappropriately, we will take steps, if possible, to disable access so that the individual may no longer access our website.
Links to Other Websites
Our website may contain links to other websites. Please note that when you click on one of these links you are “clicking” to another website. TheCreditPros.com is not responsible for the information privacy practices or the content of such websites. We encourage you to read the privacy policies of these linked websites as their information privacy practices may differ from ours.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 800-411-3050 or send us an email at firstname.lastname@example.org.