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Accessibility

What we are aiming for, what has been tested, and what we know does not work yet.

What we are aiming for

We are building this site to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. That is the target we design and test against.

We are not claiming that the site conforms to that standard today. No independent audit has been carried out, and automated testing cannot establish conformance on its own. When an audit happens, this page will say so and will say who did it.

What has actually been tested

  • Every page is checked with automated accessibility testing at three screen widths (a desktop width, a phone width, and 320 pixels) and ships only when that check reports no violations.
  • Color contrast is verified against the site's own color definitions by a script that reads them at build time, so the documented value and the value that ships cannot disagree.
  • Keyboard operation and the visible focus indicator are measured on the controls themselves rather than assumed, including on a dark background where the indicator has to change color to stay visible.
  • Text resizing is tested two different ways, because they fail differently: zooming the whole page, and increasing text size only.

What we know does not work yet

These are real, they are open, and we would rather you heard them from us.

  • Autofill is switched off on the demonstration sign-up form. That form is a demonstration that accepts no real personal information, and turning autofill off is how we keep real details out of it. It is still a barrier for anyone who relies on autofill, and it goes away when the form becomes real.
  • Radio buttons do not show a visible error state. When a set of choices has a problem, the error is announced to screen readers and described in text under the group, but the buttons themselves do not change appearance. Marking each one would say that every individual choice is wrong, which is not what the error means. Checkboxes no longer have this problem: an invalid checkbox is now outlined.
  • The slider control uses the browser's own handle. Its size and shape are whatever your browser draws. The area you can grab is 44 pixels tall, which we do control and do test.
  • The main menu is hidden on small screens. Every destination in it is also in the footer, so nothing is unreachable, but it does mean more scrolling on a phone.

If something here does not work for you

Tell us, and tell us what you were trying to do. We would rather fix the specific thing than guess.

Call (800) 411-3050 or email info@thecreditpros.com. You can also use our contact form.